Director of Operations joins The Property Ombudsman
Enna Khan joins the Property Ombudsman service with more than two decades of senior leadership experience spanning operations, customer experience and digital transformation.
28 Jul 2026
Show your commitment to high standards
We work with businesses to promote best practice and resolve issues early so you can focus on delivering services that your customers trust.
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Collate your business details
Step 2
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Step 3
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Your registration is confirmed
Frequently asked questions
Why should I register my business?
We have over 30 years of experience providing an independent and impartial dispute resolution service. We’ll support you to follow best practice through our Codes of Practice, stay compliant and access practical resources, like toolkits. Our enquiries service also signposts thousands of consumers each year, preventing issues from turning into complaints. Benefits of registering with us
Why should I follow your Codes of Practice?
Our trusted Codes of Practice help to raise standards in the property industry and by following them, you’re showing your customers that you’re committed to higher service standards.
What do I need to have in place to register?
There are some requirements to make sure that you can operate fairly and efficiently. Once you’re registered, we’ll support you to stay compliant through our proactive compliance audits.
