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Showing 55–63 of 218 results • Page 7 of 25

Sales

Tonbridge estate agent expelled from The Property Ombudsman owing a tenant £1,400

The Olive Branch Estate Limited (trading as The Olive Branch), has been expelled from The Property Ombudsman (TPO) scheme owing a tenant £1,400.

30 Apr 2020

Lettings

Northumberland agent expelled from The Property Ombudsman for outstanding award of £500

Sam Allan Estates Ltd (trading as Sam Allan Estates), has been expelled from The Property Ombudsman and is now in liquidation.

30 Apr 2020

Sales

London agent expelled from The Property Ombudsman for outstanding award of £1,204

Buyers, sellers, tenants and landlords in Crystal Palace are being warned that a local estate and letting agent, Ronald Davis & Co Ltd (trading as Davis & Co Ltd), has been expelled from The Property Ombudsman and is now in liquidation.

30 Apr 2020

Sales

Ilford estate agent expelled from The Property Ombudsman owing a landlord £2,830

Buyers, sellers, tenants and landlords in Barkingside, Ilford, are being warned that a local estate and letting agent, Residential Asset Management Limited (trading as RAM), has been expelled from The Property Ombudsman (TPO) scheme owing a tenant £2,830. This means that the agent can no longer legally trade until the outstanding award is paid.

30 Apr 2020

Lettings

Flintons expelled from The Property Ombudsman and goes into liquidation

Buyers, sellers, tenants and landlords in East London (E3) are being warned that a local estate and letting agent, Flat Sharing Ltd (trading as Flintons and previously operating as Citiside Properties Ltd), has been expelled from The Property Ombudsman and is now in liquidation.

30 Apr 2020

Sales

Essex estate agent expelled from The Property Ombudsman for not returning £350 holding deposit

Buyers, sellers, tenants and landlords in Romford, Essex, are being warned that a local estate and letting agent, Target Estates, has been expelled from The Property Ombudsman (TPO) scheme, despite appearing to have now ceased trading.

30 Apr 2020

Lettings

Covid-19: Estate agents, lettings agencies and bingo halls to pay no business rates this coming financial year

Many high street businesses that have closed due to Covid-19 restrictions will now be exempt from business rates.

25 Mar 2020

Corporate

The Property Ombudsman Changes Annual Conference to a Webinar

The Property Ombudsman has announced that it will cancel its annual conference, due to be held on 18th June, until 2021. In its place, TPO will be holding a Rightmove Webinar.

19 Mar 2020

Corporate

The Property Ombudsman responds to “No DSS” legal victories

Following the legal victories of two tenants who have both won out-of-court settlements against "No DSS" letting agents, The Property Ombudsman (TPO) has issued a reminder to its member agents of their obligations not to discriminate.

04 Mar 2020

Case studies

Sales

Agent fails to disclose non-standard construction

James, a prospective buyer, made an offer on a property marketed by an agent. The offer was accepted, and James instructed a surveyor. The survey identified that the property was of non-standard construction.

25 Jun 2026
Row of typical English terraced houses.

Lettings

Holding deposit dispute highlights importance of disclosing material information

This case concerns a dispute between prospective tenants, Brian and Shanae, and a letting agent regarding the retention of a holding deposit after the tenants withdrew from a proposed tenancy.

21 May 2026

Sales

When two agents claim the same commission

A homeowner, Mira, raised a formal complaint after finding that the commission fee she paid during the sale of her property may not have been owed to the agent who received it. The dispute was focused on whether Agent Two or the previously instructed Agent One was entitled to the fee, and whether Agent Two had acted in line with the TPO Code of Practice.

20 Apr 2026
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Annual Review
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Block and Estate Management
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Codes of Practice
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Mould, Damp and Condensation